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Technology Support Services is your one-stop-shop, but here is a full departmental breakdown of ITS offices and team members.

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Help Desk Location: 016 Saint Joseph Hall, lower level
Tel: (518) 454-2190 or x4357 (HELP)

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Bryan Ader, Technology Support Technician
(518) 337-4844

 

John Braker, Technology Support Technician
(518) 337-4905

 

Trevor Drapeau, Technology Support Technician
(518) 454-2190

 

Josh Heller, Senior Technology Support Technician
(518) 337-4904

 

Bryan Lin, Technology Support Technician
(518) 337-4921

 

Rachel Ramsey, Technology Support Services Manager
(518) 337-4318

 

 

Reports to:

John Ellis, Associate Vice President for IT & Facilities
St. Joseph Hall, Room 007
(518) 454-5166

Online Learning Services is now under Academic Affairs, but maintains a close working relationship with ITS.

VISIT OLS

 

Location: 003 and 010 Saint Joseph Hall, lower level

 

Beth Koessler, Application Services Specialist
(518) 454-2397

 

Ted McCollum, Assistant Database Administrator
(518) 458-5319

 

Dillon Power, Programmer/Analyst
(518) 485-3041

 

Emanuele Renda, Programmer/Analyst
(518) 458-5344

 

Steven Wing, Programmer/Analyst
(518) 454-2076

 

 

Reports to:

Bryan Burns, Application Services Manager/Database Administrator
(518) 454-5243

John Ellis, Associate Vice President for IT & Facilities
St. Joseph Hall, Room 007
(518) 454-5166

Location: Saint Joseph Hall, 1st floor

 

Dan Cowles, Voice Systems Technician
(518) 454-5215

 

Vincent DeRusso, Senior Network Administrator – Communication Systems
(518) 458-5414

 

Erin Farnam, Senior Network Administrator – Security Systems
(518) 458-5416

 

Carrie Wincowski, Network Technician
(518) 454-2880

 

Reports to:

John Ellis, Associate Vice President for IT & Facilities
St. Joseph Hall, Room 007
(518) 454-5166

John Ellis, Associate Vice President for IT & Facilities
St. Joseph Hall, Room 007
(518) 454-5166