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Working Together to Serve You!

Masters in Computer Science students working on a project

Instructional Designer

Jen Laubscher, Instructional Designer in OLSJen earned a Master of Science in Curriculum and Instruction, and a Master of Science in Mental Health Counseling, both at SUNY Oswego. In 2001 she began her career as an Elementary Teacher. While teaching, she was bitten by the technology bug and left the classroom to become an Instructional Technology Specialist. She worked with K-12 faculty on blended learning and technology integration. In 2018, Jen moved into Higher Education as an Instructional Designer at Cornell University, on a temporary contract and worked with faculty to move courses from Blackboard into Canvas, and provided consultations to faculty on online teaching pedagogy. She also held Instructional Designer positions at both Johns Hopkins University: Bloomberg School of Public Health, and SUNY Oswego: Extended Learning.

Jen is the Instructional Designer here, at The College of Rose. In her current role, she assists faculty with designing and refining online courses, consults with faculty on pedagogical best practices in online courses, and supports faculty with learning tools such as Canvas and Kaltura. In addition, Jen really LOVES working with her colleagues in OLS to develop streamlined workflows, grow professional development opportunities for faculty, and respond to ever-changing needs related to new innovations in instructional technology.

Fun Facts: Jen has climbed an active volcano, loves all things Italian, and enjoys travel, camping, and kayaking.

Instructional Support Specialist

Lita Carbone, Instructional Support Specialist in OLSLita Carbone is the Instructional Support Specialist with Online Learning Services. She graduated from Hartwick College in 2012 with a B.A. in English and Theatre Arts, but her journey has taken her on a technological path! She loves teaching ages 4 to 90 how to use all sorts of technology.

At Saint Rose, Lita fields questions from faculty and students on how to use a variety of platforms, such as Canvas, Kaltura, Chalk and Wire, SmartEvals, and more. She also is the manager of OLS HelpDesk requests, and assists faculty and students with solving problems using the above tools. Lita is the OLS problem-solver!

Fun Facts: Lita does puppeteering and video editing on the side, and teaches drama activities at Sunday school!

Graduate Assistant

Nikayla SchlosserNikayla Schlosser is the Graduate Assistant for Online Learning Services (OLS). She graduated from Siena College in 2021 with a major in Spanish and a minor in Educational Studies. Originally, she wanted to become a high school Spanish teacher, but after a study abroad semester in Seville, Spain where she tutored elementary school students in English, Nikayla decided that she would rather work with the younger population. That is what led her to get her Master’s degree in Birth to Sixth-Grade Education here at The College of Saint Rose!

As the Graduate Assistant in OLS, Nikayla remediates documents for faculty to meet accessibility standards using Microsoft Word, PowerPoint, and Adobe PDF Editors.

Fun Fact: Nikayla has gone on a three generations skydive, with her mom, uncle, and grandmother.