State Authorization and Complaint Resolution Procedures for Distance Education Students
The College of Saint Rose (via New York State) has been approved as a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA). This is an agreement among 49 member states, the District of Columbia, the U.S. Virigin Islands and Puerto Rico that establishes comparable standards for interstate offering of post secondary distance education.
When students participate in distance education coursework, it is the College of Saint Rose’s policy that the address submitted on their application/program approval form will be presumed to be the same as the location of the student when completing the online coursework. It is the student’s responsibility to notify the college if their location while completing distance education coursework differs from that listed on the application/program approval form.
Students have a right to file a complaint or grievance via the NC-SARA Complaint Process. The College of Saint Rose will ensure that all concerns and complaints of students are addressed fairly and resolved promptly. Students complaints relating to consumer protection laws offered under the terms and conditions of SARA must first be filed with the institution to seek resolution. Please refer to the College’s Community Standard’s, Policies and Procedures link for additional information on College’s policies and how to submit a complaint, https://www.strose.edu/about/consumer-information/. The academic grievance procedure would be found here as well.
The United States Department of Education requires that each accredited institution of higher education maintain a record of student complaints received by the institution (34 CFR 602.16(a)(1)(ix)). As required by federal regulations, this record is made available to the Middle States Commission on Higher Education. The record will be reviewed by the Commission as part of the institution’s Self Study and Periodic Review Report evaluations.
Complaint Process
Every student deserves a positive educational experience. Sometimes a student’s experience may not be what they anticipate, and the student may have a concern or a complaint.
SARA consumer protection provisions require the institution’s home state, through its SARA State Portal Entity, to investigate and resolve allegations of dishonest or fraudulent activity by the state’s SARA-participating institutions, including the provision of false or misleading information.
A student has the right to lodge a complaint or grievance. The institution should ensure that all concerns and complaints of students are addressed fairly and are resolved promptly. Student complaints relating to consumer protection laws offered under the terms and conditions of the State Authorization Reciprocity Agreement (SARA), must first be filed with the institution to seek resolution.
Procedures:
Filing of a Written Complaint: The formal complaint must be filed in writing and sent to the Registrar’s Office, registrar@strose.edu.
In his/her written complaint, the complainant must include the following:
A description of the facts supporting their complaint
Any supporting documentation/evidence
A description of the redress being sought
The Registrar’s Office will determine the appropriate individual or department to address the complaint. The student will be given a response in writing within 7 business days and proceed accordingly under guidelines of any specific policies and procedures.
Additional information can be found in Section 4 of the SARA Manual.
SARA Student Complaint Process
Education Certification in other states
Saint Rose cannot provide verification an individual’s ability to meet certification or licensure requirements unrelated to its educational programming. These individual determinations are made by state certification or licensing boards and are fact-specific determinations. Saint Rose has designed Educator Preparation curricular programs, that if successfully completed, are sufficient to meet the certification and licensure educational requirements in the following state: New York.
Saint Rose has designed Educator Preparation curricular programs and currently has made no determination that these curricular programs areinsufficient to meet the curricular requirements for certification/licensure requirements in the following states or territories. Likewise, after making all reasonable efforts, Saint Rose cannot determine whether if fully completed, are sufficient to meet the certification and licensure requirements in the states and territories listed in the table below.
Note: This does not mean the educational program will not ultimately be approved by the state entity, or that licensure could not result from attending this program.
This disclosure does not provide any guarantee that any particular state certification or licensure entity will approve or deny your application. Furthermore, this disclosure does not account for changes in state law or regulation that may affect your application for licensure and occur after this disclosure has been made. Enrolled students and prospective students are strongly encouraged to contact their State’s licensure entity using the links provided to review all certification and licensure requirements imposed by their state(s) of choice.
Please open the dropdown to click on the U.S. states and territories names below to visit each state or territory’s licensure/certification website:
U.S. states and territories Licensure/certification websites
The College of Saint Rose has designed the educational curriculum for a Master of Science in Social Work degree program, if successfully completed, to be sufficient to meet the licensure and certification requirements for an advanced social work practice license in New York State through the NYS Education Department, Office of Professions.1The College of Saint Rose provides this disclosure related to the educational requirements for professional social work licensure and certification in compliance with U.S. Federal Regulations, §668.43 (2019 Rule), and in compliance with the State Authorization Reciprocity Agreements (SARA) Manual version 19.2,.1This disclosure is limited to the College of Saint Rose’s determination of whether the Masters of Science in Social Work degree program, if successfully completed, would be sufficient to meet the educational licensure or certification requirements in a state for advanced social work practice. These educational licensure or certification requirements and definitions vary by state.
This disclosure does not provide a guarantee of any determination of any particular state licensure or certification entity. This disclosure does not account for changes in state law or regulation that may affect an application for licensure and which occur after this disclosure has been made.
After making all reasonable efforts, The College of Saint Rose cannot determine whether its educational program curriculum for a Masters of Science in Social Work degree, if successfully completed, is sufficient to meet the licensure and certification requirements for advanced social work practice in the states and territories other than New York.
Enrolled and prospective students are strongly encouraged to contact their State’s licensure entity using the to review all licensure and certification requirements imposed by their state(s) of choice.
To view or compare social work licensure requirements regulated in one or more jurisdictions within the United States and its territories and Canada, please visit the ASWB Social Work Regulation webpage. Should a state or territory not be included in the ASWB listing, please contact an ASWB representative for additional information.
The 150-hour program offered by The College of Saint Rose meets the NYS education requirements to sit for the exam and to obtain a license. The 150-hour program is registered with the NYS Education Department and is included in the Inventory of Registered Programs on their website as a registered program.
To determine if The College of Saint Rose 150-hour program meets the requirements of other states, the requirements of each state would have to be reviewed and our program compared to their requirements. The National organization has a website that can assist in determining the mobility of licensure: https://cpamobility.nasba.org/
Clinical Mental Health Counseling
The Council for Accreditation of Counseling and Related Educational Programs (CACREP), a specialized accrediting body recognized by the Council for Higher Education Accreditation (CHEA), has granted accreditation to the MSED in School Counseling and MSED in Clinical Mental Health Counseling programs at The College of Saint Rose. Saint Rose is the only institution in the greater Capital Region offering CACREP-accredited school counseling and mental health counseling programs, which means graduates have met high academic and professional standards and graduate with the knowledge needed for success in the field.
CACREP accreditation makes the process of getting certified in other states smoother, as states value what the accreditation says about the quality of graduates. CACREP accreditation also opens doors for MSED in Clinical Mental Health Counseling graduates, who will now be eligible for employment in the Department of Veterans Affairs and to receive payment as independent providers under TRICARE, a health care program in the United States Department of Defense Military Health System that serves beneficiaries and their dependents.
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