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Coronavirus

The College of Saint Rose has moved to online course delivery through the end of the Spring 2020 Semester. Please visit our COVID-19 information page for more details and FAQs. View Information

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Public Health Information

There have been no reported cases of COVID-19 among The College of Saint Rose students or employees. However, Saint Rose is constantly monitoring updates on Coronavirus Disease 2019 (COVID-19), and as a result, it was announced on March 19 that classes will continue to be delivered online until the end of the Spring 2020 Semester. Remaining students in the residence halls, except for those granted an exemption from Residence Life, are asked to move out by March 22 at noon. This page is meant to be a resource to our community and will serve as the central point of gathering COVID-19-related information. We are saddened by the disruption all of this has caused to our Saint Rose community, but we look forward to being back together on campus for the Fall 2020 Semester.

Frequently Asked Questions about COVID-19-Related Changes at Saint Rose

We have not answered every scenario in these Frequently Asked Questions (FAQs), but we are monitoring all situations as they come, and we are making decisions based on the advisement of local, state, and national health authorities. We will add to and update this list as new information is determined. These are the questions we have been encountering, click the following link to scroll to the FAQs section.

View Frequently Asked Questions

What is Coronavirus Disease 2019 (COVID-19)?

According to the Centers for Disease Control and Prevention (CDC):

On February 11, 2020, the World Health Organization announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, first identified in Wuhan China. The new name of this disease is coronavirus disease 2019, abbreviated as COVID-19. In COVID-19, ‘CO’ stands for ‘corona,’ ‘VI’ for ‘virus,’ and ‘D’ for disease. Formerly, this disease was referred to as “2019 novel coronavirus” or “2019-nCoV.”

There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans. The name of this disease was selected following the World Health Organization (WHO) best practice for naming of new human infectious diseases.

Information on risk assessment based on geographic location – and how that may impact travel – can be found on this area of the Centers for Disease Control and Prevention (CDC) website.

Previous College Announcements

Precautions

Members of the Saint Rose community who recently traveled to an area identified on the CDC risk assessment web page as risk assessment Level 2 or Warning Level 3, should:

  • Observe a 14-day self-isolation period away from campus. Fourteen days is the end of what the CDC lists as the incubation period for the virus. We will work with students so that this self-isolation minimizes the impact on their studies.
  • Students who are returning from one of the areas on the CDC list should self-identify to healthupdates@strose.edu, and employees should self-identify to Jeff Knapp, associate vice president for human resources and risk management, at knappj@strose.edu.

Those who feel sick and are returning from any area on the CDC risk assessment webpage, regardless of designated level, should:

  • Seek medical care right away. Call ahead and tell them about your travel and symptoms.
  • Avoid contact with others.
  • Stay home if you’re ill and isolate yourself from those in your household, except for seeking medical care.
  • Avoid further travel until the illness resolves.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Wash hands often with soap and warm water for at least 20 seconds. If unavailable, use an alcohol-based hand sanitizer.

Symptoms

Human coronaviruses commonly cause mild-to-moderate illness in people. The primary symptoms ar:

  • Cough
  • Trouble breathing
  • Fever

How Does 2019 Novel (New) Coronavirus Spread?

Since this virus is very new, health authorities continue to carefully watch how this virus spreads. It is known to spread from animals to humans, and it also may be spread from person to person. It’s not clear yet how easily Novel (New) Coronavirus spreads from person-to-person. It’s important to know this in order to better understand the risk associated with this virus.

Prevention

There are currently no vaccines available to protect against human coronavirus infection. To reduce your risk of infection:

  • Wash your hands often with soap and warm water for at least 20 seconds.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Avoid close contact with people who are sick

Treatment

There is no specific treatment available for any coronavirus. People infected with coronavirus should receive supportive care to help relieve symptoms

Medical Resources on Campus

During the period of online-only class delivery (currently March 16 through March 27), the Health Services clinic on campus, 190 Partridge Street, is not taking walk-ins and is open by appointment only from 10 a.m. to 2 p.m. Monday through Friday. Students who wish to visit Health Services are asked to call 518.454.5244 first.

After hours, you should contact Safety and Security at 518.454.5187 if you feel that you need to request EMS.

Additional Resources

Frequently Asked Questions About COVID-19-Related Changes at Saint Rose

We have not answered every scenario in these Frequently Asked Questions (FAQs), but we are monitoring all situations as they come, and we are making decisions based on the advisement of local, state, and national health authorities. We will add to and update this list as new information is determined. These are the questions we have been encountering.

General

Media reports incorrectly stated on the morning of March 19 that The College of Saint Rose has closed for the rest of the semester. Online courses continue. Students and employees, as always, are notified of decisions first in direct communication from us. The announcements by President Stefanco to students and employees on the afternoon of March 19 were our first communications after a decision on the Spring 2020 Semester was reached.

No. Courses will still be delivered to students, just in an online format.

We know that this is a lot for students to absorb, and that having to pull together plans and pursue their studies in a new format can cause anxiety. The Counseling Center is operating remotely from 10 a.m. to 4 p.m. Monday through Friday and can be reached at counseling@strose.edu.

In addition to the services the College provides, check with your health insurance company about in-person and online counseling.

The Counseling Center staff also put together this helpful post about coping with anxiety related to these changes.

No. As we see in the news, this situation has been unique for many, and it is ever-changing. We are working to be vigilant, prepared, responsible to our community, and thoughtful as we continue to fulfill our academic mission.

If the spring sports 2020 season does not resume, student-athletes will get a full season of eligibility back.

  • I have a question. How do I get an answer?
    • If you have a question about the residence halls, contact: reslife@strose.edu.
    • If you have a question about health services, contact: healthservices@strose.edu.
    • If you are having emotional difficulties and need to speak with a counselor, email the Counseling Center at counseling@strose.edu from 10 a.m. to 4 p.m. Monday through Friday.
    • If you are concerned about one of your classes, please reach out to your professor for that class.
    • If you have a question about your path to graduation, please contact Academic Advising at advisement@strose.edu or 518.454.5217.
    • If you have a general question about on-campus living and activities, please contact Student Development at studentdevelopment@strose.edu or 518.454.5170.
    • Note: We do not have answers regarding account adjustments related to these circumstances at the present time. We expect to have an announcement in the early part of the week of March 23.

Housing and On-campus Services

The Saint Rose Board of Trustees approved providing a prorated credit or refund to residential students for their room and board costs after they vacated the residence halls in mid-March. Depending on what deadline students were given to move out, accounts will receive a credit for either 53 days (From March 15 to May 7) or 46 days (March 22 to May 7) of room and board. Below are the policies approved by the board:

• If you still owe a balance in Spring 2020 (the current semester), we will apply those funds to your outstanding bill.

• If you have paid in full for Spring 2020 (the current semester), the credit will be applied toward your Summer 2020 or Fall 2020 account.

• If you are graduating in May 2020, you will receive a refund check.

• If you decide not to return in Fall 2020, refunds would be provided after the Fall 2020 add/drop deadline, which is August 28, 2020.

In addition:

• For students who have paid class-specific fees where the “lab” experience is not being provided online, a credit for 50% of those fees will be applied to your Summer 2020 or Fall 2020 account. As with room and board, students graduating in May 2020 will receive this credit as a refund. As we are still providing many services virtually, credit will not be given for general College fees.

• There will be no adjustments made for tuition, as our expert faculty are still delivering a Saint Rose education online.

Because each student’s account will be processed individually, please allow until mid-April for credits/refunds to be issued.

Questions should be directed to the Bursar’s Office at bursar@strose.edu.

We will continue to attend to the needs of those who remain on campus. We will announce any changes in hours for campus services as needed.

Security will continue to be available 24 hours a day.

The Counseling Center will operate remotely from 10 a.m. to 4 p.m., Monday through Friday. Reach out to them by email at counseling@strose.edu.

Health Services will not see walk-ins at this time. The center will remain open by appointment only from 10 a.m. to 2 p.m., Monday through Friday. Students are asked to call 518.454.5244 or email healthservices@strose.edu first.

Residence Life will remain open from 10 a.m. to 4 p.m., Monday through Friday. They can be reached at reslife@strose.edu.

Student Development will remain open from 10 a.m. to 4 p.m., Monday through Friday. They can be reached at studentdevelopment@strose.edu.

Career Center – Emily Nicholson/Assistant Director – career@strose.edu

  • Appointments (resume/cover letter, job/internship search, career planning, graduate/professional school, interviewing/mock interview, Networking/LinkedIn, etc.): via ZOOM; email career@strose.edu to schedule
  • HireStrose: job/internship opportunities posted daily

Many campus offices are operating remotely. To access them:

For financial aid, email finaid@strose.edu.

For the registrar’s office, email registrar@strose.edu.

For advising, email advisement@strose.edu or call 518.454.5217.

Students who are on campus will have access to their residence hall, the EAC, and the Lima Hall computer lab using their Saint Rose ID card.

The mailroom, print shop, and bookstore will be open from 9 to noon, Monday through Friday. (See more on mail in one of the other FAQs.)

Effective March 23 dining hall hours are:

Main Dining Room
Monday through Friday:
Breakfast: 9 a.m. to 10:30 a.m.
Lunch: 12:30 p.m. to 2 p.m.
Dinner: 4:30 p.m. to 6 p.m.

Saturday and Sunday:
Brunch: 10:30 a.m. to 12:30 p.m.
Dinner: 4:30 p.m. to 6 p.m.

ID cards will be needed to access the EAC building.

All meals will be packed to-go.

Starbucks, Lally POD, and Brubacher Café are all closed during this period.

All students who must remain in residence halls in the Spring 2020 Semester will be able to eat in the dining hall, even if they do not hold a meal plan.

Effective March 23 dining hall hours are:

Main Dining Room
Monday through Friday:
Breakfast: 9 a.m. to 10:30 a.m.
Lunch: 12:30 p.m. to 2 p.m.
Dinner: 4:30 p.m. to 6 p.m.

Saturday and Sunday:
Brunch: 10:30 a.m. to 12:30 p.m.
Dinner: 4:30 p.m. to 6 p.m.

ID cards will be needed to access the EAC building.

All meals will be packed to-go.

Starbucks, Lally POD, and Brubacher Café are all closed during this period.

All students who must remain in residence halls in the Spring 2020 Semester will be able to eat in the dining hall, even if they do not hold a meal plan.

We know this is a big question for students, as they may be waiting for a package or an important piece of mail. We ask that before students leave campus, they visit the mailroom to check their campus mailbox, and if they were expecting a package, they should check in to see if it has arrived.

Packages:

  • If students are able to reach out to senders and reroute their packages to where they will be staying, it is recommended they try to do so.
  • Any packages delivered starting on Saturday, March 14, will be returned to the sender. Once the sender receives the package back, they will reach out to the student and ask where they would like it delivered to.

Mail:

  • The mailroom will hold on to all first-class and priority mail that is received over the next two weeks, and it will be waiting for students if the decision is made for students to return to campus.
  • If a decision is made to not return immediately after two weeks, the Office of Residence Life will reach out to students to collect addresses for where they would like the first-class and priority mail forwarded to.
  • If students are expecting a specific piece of mail or a bill, they may want to reach out to the sender and see if it can be sent to where the student will be staying.

Many campus offices are operating remotely. To access them:

We have these services available by appointment (unless otherwise noted):

ALANA is Leadership: Lamara Burgess: intercultural@strose.edu

Academic Opportunity Experience Program: Areatha Fryar, director: fryara@strose.edu

Services for Students with Disabilities: Lynn Cantwell, director: cantwell@strose.edu

Spiritual Life: Joan Horgan, director: By phone 10 a.m. to noon, Monday through Wednesday at 518.454.5296 or email horganj@strose.edu (scheduling not required)

Title IX: Amanda Bastiani, director: bastiana@strose.edu (scheduling not required)

Writing Center: Kelly Chase, director: chasek@strose.edu (Find more about the Writing Center in the academic section.)

Tutoring: Matt Woods, associate director: woodsm@strose.edu (Find more about tutoring services in the academic section.)

Title IX Coordinator Amanda M. Bastiani continues to be available and to receive reports and review options and resources (by email, phone, Skype, Zoom, etc.).

Find contact information on our Title IX resource page.

Investigations will continue.

Custodial staff has increased intense disinfecting of surfaces such as doorknobs, light switches, classroom chairs, stairwell railings, counter tops, electronics, and all surfaces with which students, faculty, and staff may come in contact. Vans and shuttle buses are also being cleaned. There are nearly 400 alcohol-based hand sanitizer stations throughout campus buildings. The hand-sanitizer stations are replenished nightly.

Yes. Your Saint Rose ID still can be used as a free bus pass.

We are asking students to turn in their keys. Residents can turn keys in at Lima Hall security desk and at the Brubacher Hall security desk 24 hours a day. Keys can also be turned in at the Office of Residence Life (hours for that office will be 8:30 a.m. to 4:30 p.m. Thursday, March 12, and Friday, March 13, and 10 a.m. to 4 p.m. Saturday, March 14, and Sunday, March 15).

Per the U.S. Department of Education, work-study students can continue to be paid because of these circumstances.

They will need to submit their timesheets for the hours they were scheduled to work, and supervisors will need to approve their time.

Room selection will run as normal. Students who have to submit paper-based applications will be able to email those to Residence Life.

Academics

As announced in a message from President Carolyn J. Stefanco on March 19, instruction will continue to be delivered online until the end of the Spring 2020 Semester. Faculty will contact you to discuss the rest of the semester.

Advisement Day will continue virtually on March 24. Advisors will be in touch with students.

We have extended the course withdrawal deadline to April 3.

They will stay the same. Those dates are:
Undergraduate registration: April 6
Graduate registration: April 14

Grading may change. We have talked extensively about the disruption students have experienced, and we have examined other models of education. As a result, faculty will determine their grading system for each individual class they teach – either traditional grading or pass/fail. Dr. Steven Ralston, provost and vice president for academic affairs, will communicate directly with students detailing what this means to them.

A decision about commencement will be announced soon, and regardless of what is decided, we will find a way to recognize our graduates.

Advisors for these placements have worked with their advisees. If a student still has a question, they should contact their advisor.

As you know, the College had no control of the statewide measures to protect against the spread of COVID-19, including the suspension of in-school instruction for K-12 students. The College worked directly with districts immediately after decisions were made to discuss plans for the future. Delivery and completion of their Saint Rose education has not ended for student-teachers. As outlined in the extensive communication student-teachers received:

  • The College has determined that the minimum number of days, in accordance with the New York State Education Department (NYSED), ​has been met ​given students’ schedules for both Session 1 and the additional week of Session 2. This allows the College to move forward with full credit for this semester for the student-teaching experience.
  • The College continues to monitor all NYSED decisions and will provide students all with direct support based on those​ guidelines to allow for successful completion of edTPA​.
  • Additionally, during students’ remaining Seminar classes, and in alignment with NYSED suggestions, the College will be creating and assessing appropriate scenarios/activities etc. that will enhance student learning and provide additional documentation for NYSED regarding student-teaching. Therefore, it is extremely important that students continue to “attend” all Seminar/Portfolio courses including any additional classes based on the ​revised-syllabus​, if applicable. These classes will be designed/refined to better meet student needs to accomplish a fulfilling student-teaching semester – students should defer to their Seminar/Portfolio instructor as the College moves forward with this in mind.

Students with questions and concerns should voice them to their Seminar/Portfolio instructors.

Students will be able to continue their coursework online. We will have to address any difficulties with that as they arise, as this is the first time this type of situation has happened. Student success and degree completion is always the goal.

Your instructor will give you information soon about how your courses will run. Not everything requires high-speed internet or the latest technology. Some instructors may simply email documents, reading assignments, etc.

If you are going home to a place where you will not have a computer/internet, your cellphone will suffice for most functions. Apps are available for our main tools (Canvas, Zoom, and TechSmith Relay). If they are available, also consider using local libraries, cafes, or computers/wifi of family members or friends.

If you are part of a group that will remain living in on-campus residence halls, some computer areas will be open, including the Lima Hall computer lab.

Charter has also announced a free offer for those who don’t already subscribe to Spectrum broadband services.

Our academic support services, including tutoring, will also be available to students online. (See FAQ on tutoring.)

We will make every effort to help students who need assistance. We encourage students to be sure they are fully engaged in the online learning process, checking for updates, asking their faculty if they have questions, and completing coursework on time during this period of online learning. Faculty will share with students how their course will operate online.

Accommodations for students currently registered with the Office of Services for Students with Disabilities remain in place. Extended time on tests is still possible in the online environment. Professors will be able to adjust the allotted time for students’ tests in Canvas, in accordance with your approved accommodations.

It may be beneficial for you to reach out to your faculty to discuss and reiterate your access needs at this time. If you encounter a new access barrier in the online learning environment, please reach out to the Office of Services for Students with Disabilities for help.

You may reach out by email to Lynn Cantwell at cantwell@strose.edu.

You can also leave a message at 518.337.2335 for a response within one business day

Students should have already been reached out to by their Saint Rose student-teaching supervisors with information. If they have concerns, they should email their supervisors.

For content tutoring:

Click here to see the normal Open Lab tutoring times.

For study clusters

To find science tutors

To find math tutors

To find business/accounting tutors

To find computer tutors

To find CSD tutors

To find psychology tutors

To find CJS tutors

To find political science tutors

Writing Center Hours (remote, not in-person operations):
Sunday: 4 p.m. to 7 p.m.
Monday: 8:30 a.m. to 6 p.m.
Tuesday: 10 a.m. to 7 p.m.
Wednesday: 10 a.m. to 6:30 p.m.
Thursday: 8:30 a.m. to 6:30 p.m.
Friday: 10 a.m. to 4 p.m.

*Appointments are necessary during this time. See the directions below on how to make appointments.

During the period when classes are held online, please call 518.347.7695 to make appointments. Please do not call the front desk.

Or, follow this link to make your own appointments using Sign Up Genius.

Remember to check the box next to the tutor and time that you would like, then scroll to the bottom and click on the orange box that says “submit and sign up.” You will get an email confirmation, and this how you know that the appointment was made. If you do not get this email confirmation, please call 518.347.7695.

You will get a meeting room sent to your email. Click on the link the join the meeting. The tutoring appointment will start when both you and the tutor are in the meeting room.

You will still get text message reminders sent to your phone

Please try to schedule your appointment 24 hours in advance.

We will gather and distribute information about the return process, understanding that these are unusual circumstances.

Students are strongly encouraged to let their instructors know that if they are conducting live sessions, the time zone difference may be problematic. They should request the sessions be recorded. Instructors have been given information about using Zoom and where to seek additional support from the College.

It is important that students communicate openly and regularly with their instructors during this time.

The functions of Canvas work very well through tablets and smartphones, as well, via the Canvas app. Contact your faculty if you are having difficulty.

We are making plans to do Advisement Day via Zoom or other remote communication. That information will be shared as we near the March 24 Advisement Day.

We will make a decision regarding commencement as more information becomes available. We will make an announcement as soon as we can.

Yes. There are still students studying abroad. We are working with our partners to bring them home. We will advise those students to return home and complete their program remotely.

Events

On-campus events through the end of the semester will be canceled. We are looking at alternative ways to forge community, even though we will not be on campus together. A decision about commencement will be announced soon, and regardless of what is decided, we will find a way to recognize our graduates.

The statement below was released by the Northeast-10 Council of Presidents on March 18:

“As an update to its previous decision on March 12 to suspend all practice and competitions through April 13, and in keeping with current state and federal public health guidelines, the NE10 Conference Council of Presidents has unanimously extended the suspension of all team activities and competitions (in all 24 NE10 sports) on member institution campuses to the end of the 2020 spring semester, and all NE10 Spring Championships have been canceled.”

All on-campus events through March have been canceled.

Our Accepted Student Days have been moved to an online format. All admissions visits will be conducted remotely for the foreseeable future. Please visit our virtual visits page to connect with counselors, schedule appointments, and sign up for live sessions.

Off-campus admissions receptions are canceled.