Online Learning Services for Faculty
For training, planning, and consultation
Online Learning Services enjoys collaborating with course instructors on design and delivery ideas/training. These interactions often start with discussion of pedagogical need, rather than technical solution.
For Technical Support for Canvas, Zoom, Knowmia, Chalk & Wire, and VoiceThread
Each of the technology tools used at Saint Rose has a company support webpage.
For General Technical Support
For help with other on-campus technology, accounts/passwords, wi-fi, email, and other network systems, contact Technology Support Services (ITS Help Desk).
Technology Support Services
Faculty request forms and training documentation
Request forms for Canvas courses
SharePoint informational documents
The following SharePoint folder includes directions on tasks such as creating HIPPAA compliant Zoom sessions, procedures to follow when students take an incomplete and how to access your Knowmia account. There are also documents on data storage at Saint Rose, how to provide virtual support to students and how to manage online instructor workload. *Use your Saint Rose login information for access*
Online Learning Services Course Now Available
Online Teaching Best Practices & Instructional Design Principles
This free course provides instructional lessons in online teaching principles and class design, including helpful video and downloadable resources.Enroll for Free Now