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Online Learning Training and Support Services for Faculty & Students

Online Learning Services provides the Saint Rose academic community with collaborative leadership and support for the design and delivery of digital instruction by encouraging new and flexible instructional approaches, removing barriers for learners, and providing tools and processes that are both efficient and high-quality.

Our Areas of Focus

  • Online Program Development
  • Instructional & Course Design Services
  • Online Learning Software Training & Support

Explore available online learning services

Faculty Resources

Explore instructional & course design services for faculty, including software training, program planning, and consultation. Explore our video tutorials and take our free course on online teaching best practices for great tips on course building,

View Faculty Resources

Student Resources

Students can get support for their online classes on using Canvas, Chalk & Wire, Techsmith Knowmia, Google Docs., VoiceThread, and more. Check out our video tutorials or request email support for a chat with us!

View Student Resources

Navigate Mobile App

Instructors and Students can find training documents on how to use the Navigate mobile app. The documents are organized by topic and provide step by step instructions.

Navigate Mobile App Training

For Technical Support for Canvas, Zoom, Kaltura, Chalk & Wire, and VoiceThread

Each of the technology tools used at Saint Rose has a company support webpage.

For General Technical Support

For help with other on-campus technology, accounts/passwords, wi-fi, email, and other network systems, contact Technology Support Services (ITS Help Desk).

TECHNOLOGY SUPPORT SERVICES

Latest Posts from TechTalk

Moving to New Quizzes

Announcing New Quizzes Currently, instructors have the option of using Old Quiz or New Quiz. We encourage all instructors to use the New Quiz feature in…

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Watch our Video Tutorials

Check out our playlist of helpful guides for both faculty and students with demonstrations for using Canvas, TechSmith Kaltura, VoiceThread, Zoom, and more. Faculty can learn from our online teaching best practices as well as instructional design tips and tricks. Click below to explore the full collection of playlists on YouTube.

VIEW ALL PLAYLISTS ON YOUTUBE Explore Videos for Faculty Explore Videos for Students