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Register Devices for Network Access

We work hard to keep your personal information, files, and devices secure as well as to maintain the integrity of the College's network.

Users must register their computers, tablets, phones, and game consoles prior to their use on the network.

Device Registration

STEP-BY-STEP INSTRUCTIONS

Windows/Mac Laptops and iOS devices
  1. Connect to the StroseSecure WiFi network.
  2. If you are trying to connect an iOS device to the network, ensure private addressing is turned off. To do so, tap the information button (the blue i) next to the network name, scroll to Private Wi-Fi Address, and turn the slider to off.
  3. You will be prompted for a username and password, this is the same username and password that you use to log in to your email, Canvas, etc.
  4. If you are prompted to Trust a certificate, please do so.
  5. After a few seconds, your device should connect to the WiFi and you should be all set!
Chromebooks and Android devices

To connect your Android phone to the Saint Rose wireless network, click here for instructions.

Gaming Devices

  1. Connect to the StroseGame WiFi network.
  2. Find your device’s MAC address (using the steps, below).
  3. Make sure you have a device that you’ve successfully registered under the StroseSecure network. The biggest of these is either a phone or a computer.
  4. Please visit https://mydevice.strose.edu. This should bring you to a page with The College of Saint Rose written across the top. Before proceeding any further, make sure MAC is not 0 at the bottom of the page. If it is 0, your device isn’t registered on the network. If it shows any MAC address, proceed to login with your Strose Username and Password.
  5. Once logged in, click Register another device from the bottom of the page.
  6. Put in the Device MAC Address that you entered for this ticket and click register.
  7. If it registers successfully, you get the confirmation. If you do, try connecting the device to StroseGame (Not Strose-GameConsole) and see if it works. If you are still unable to connect, proceed to the next step.
  8. Submit a Help Desk ticket and be sure to include:
    • Your Saint Rose email address
    • Telephone number
    • The MAC address of your device
  9. Your device must be connected to the correct WiFi network in order for the registration process to be completed. If your device cannot be “discovered” on the network, then it cannot be registered. Please allow 24-48 hours for staff to process your request. Once processed, you’ll receive an email response that it’s game time!

Please follow the instruction below to find the MAC address of your game console.

Nintendo DS/DS Lite/DS XL

  1. Start a game that has Wi-Fi capabilities
  2. Go to Settings
  3. Select Nintendo Wi-Fi Connection Setup or Nintendo WFC Setup
  4. Select Options
  5. Select System Information
  6. Your MAC Address will be displayed

Nintendo DSi

  1. Select the Settings (wrench) icon
  2. Select the right arrow to go to page 3
  3. Select Internet
  4. Select System Information
  5. Your MAC Address will be displayed

Nintendo 3DS/3DS XL

  1. Tap the System Settings icon
  2. Tap Internet Settings
  3. Tap Other Information
  4. Tap Confirm MAC Adress
  5. Your MAC Address will be displayed

Nintendo Wii

  1. Choose Wii Options from the Wii menu
  2. Select Wii Settings
  3. Go to Wii System Settings (page 2)
  4. Select Internet
  5. Select Console Information
  6. Your MAC Address will be displayed

Nintendo Wii U

  1. Select System Settings from the Wii U menu
  2. Select Internet
  3. Select View MAC Address
  4. Your MAC Address will be displayed

Nintendo Switch

  1. Select System Settings from the HOME menu.
  2. Scroll down and select Internet.
  3. The Nintendo Switch console’s MAC address will be listed under System MAC Address.

Nintendo Gamecube

  1. Remove the Broadband adapter from the Gamecube
  2. The MAC address is printed on the underside of the adapter

PlayStation2

  1. Power up the PlayStation 2 and load the Network Adaptor Startup Disc.
  2. Once it has loaded, select “ISP Setup” and press X on your controller.
  3. The ISP Setup will begin to load, and you will be presented with a license agreement. Select Agree and press X to continue.
  4. For connection type, choose “Local Area Network (LAN)” and press X to continue.
  5. Select “Automatic Configuration” and press X to continue.
  6. At the connection test screen, select “Advanced” and press X to continue.
  7. At the “Advanced Broadband Settings” screen, make sure “Automatic” is selected. While you are at this screen, make note of the MAC address at the bottom.

PlayStation 3

  1. In the XMB home menu, go to Settings icon
  2. Select System Settings
  3. Scroll until you see [System Information] and press X button
  4. Your MAC Address will be displayed

PlayStation 4

  1. In the PS4 menu, arrow up and select Settings.
  2. Scroll down to Network.
  3. Scroll down to View Connection Status.
  4. The MAC Address will be listed next to MAC Address (LAN) and MAC Address (Wi-Fi).

PlayStation 5

  1. In the PS5 menu, arrow up and select Settings.
  2. Scroll down to Network.
  3. Scroll down to View Connection Status.
  4. The MAC Address will be listed next to MAC Address (LAN) and MAC Address (Wi-Fi).

PSP

  1. Navigate to “System Settings”
  2. Then navigate to “System Information”, which is where the MAC address is listed.

PSV

  1. From the Vita Home Screen, tap the icon that looks like a toolbox and tap start
  2. Swipe up on the screen to scroll down to the System option, and then tap the System option
  3. Tap the System Information option
  4. Your MAC address will be displayed

Xbox

  1. Power on your Xbox without a disc in the system.
  2. Select Settings in the Xbox dashboard, then select Network Settings.
  3. The MAC address of the system is located in the bottom right-hand corner of the Network Settings screen (It usually has “MAC=” in front of it).

Xbox 360

  1. Power on your XBOX 360 without a disc in the system.
  2. Scroll (if necessary) to My Xbox.
  3. On the right, select System Settings.
  4. On the next screen, select Network Settings.
  5. Select Configure Network.
  6. Select the Additional Settings tab.
  7. Select Advanced Settings.
  8. Toward the bottom of the screen you should see Wired MAC Address. The MAC Address consists of the characters below this.

Xbox One

  1. Go to My Xbox in the Xbox dashboard and select Settings.
  2. In the Settings pane, select Network.
  3. Select Advanced Settings from the Network Settings tab.
  4. At the bottom of this screen, you’ll see a heading for Wired MAC and Wireless MAC.

Xbox Series X or Series S

  1. Navigate to the Settings page.
  2. Select Network.
  3. Select Advanced Settings.
  4. Under IP settings, the MAC address will be listed next to Wired MAC and Wireless MAC on the right-hand side of the screen (this is also where the IP address and other information is located).

Streaming / Media / Other Wireless Devices

You can attempt registering any device on the network, however we cannot guarantee all devices will be able to function in our enterprise network environment. In some cases you may have success using certain devices but ITS cannot guarantee it and cannot troubleshoot issues related to the use of unsupported technology on our network.

The only devices guaranteed to not work and be restricted on our network are wireless printers and wireless routers. These are forbidden to connect to our network, so please do not bring them to campus with you. Most wireless printers have USB functionality, so we highly recommend utilizing that.

Technology Support Services

Saint Joseph Hall, Lower Level
985 Madison Avenue

Get in Touch

518-454-2190

Ticket Portal

Submit a Support Request